4PL operating model

One platform above the freight market — answerable to your supply chain.

CSA runs Cargoo as a 4PL operating system: a neutral control layer that orchestrates carriers, 3PLs, brokers and your ERP — so the people moving your cargo and the data telling you what happened sit on the same record.

Single layer above your carriers

We sit above your ocean, air, road and 3PL providers — neutral, contractually clean and accountable to your KPIs.

Process design, not just systems

We engineer the SOP, then encode it in Cargoo. The platform reflects how your supply chain actually runs.

Carrier & partner orchestration

RFQs, allocations, bookings, documents, milestones and invoices — all routed through one platform of record.

Outcome-based governance

Quarterly business reviews against on-time, D&D, savings and emissions targets — not just activity reports.

Dedicated control-tower team

Named operators per customer with follow-the-sun coverage, escalation paths and a single point of accountability.

Audit-grade data layer

Every booking, document and event time-stamped on Cargoo for compliance, finance and customs audits.

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Technology stack

Four layers, one system of record.

Cargoo core

Bookings, documents, milestones and exceptions for every shipment we move.

Partner orchestration

Carriers, 3PLs, brokers and 2PLs connected via EDI / API to a single playbook.

Customer cockpit

Your teams, your suppliers and your consignees on the same role-based screens.

Integration layer

ERP and TMS connectors (SAP, Oracle, Dynamics) for orders, shipments and finance.

The supply chain operating system behind every shipment we move.

Cargoo is the digital backbone of our execution. It plugs straight into your ERP, our carriers and your trade partners — so the data you see is the data we run on. No spreadsheets in between, no version drift.

Control Tower Dashboard

One screen for every shipment, lane and KPI — built for ops, ready for the boardroom.

Container Capacity Utilization

See exactly how full your boxes ship and act on the gap before it becomes spend.

Crisis & Exception Management

Red Sea, port strikes, weather — get instant impact maps and re-routing options.

Ocean Milestone Performance

Latency and completeness scoring across 30M+ container events per year.

Demurrage & Detention Monitor

Proactive alerts on free-time consumption to prevent charges before they hit.

Carbon Emission Tracker

ISO 14083 & GLEC 2.0 compliant emissions reporting, lane by lane.

Business Intelligence

Build your own dashboards on the underlying shipment, rate and event data.

Carrier & Partner Connectivity

EDI/API integration with 98% of global ocean capacity, plus ERPs, brokers and 2PLs.

4,000

Companies on the platform

700K

Shipments processed yearly

30M

Container events tracked / yr

2.8M

Shipment documents / yr

Measurable impact

The numbers we deliver for FMCG, retail and commodity shippers.

25%

Reduction in D&D costs

Through proactive free-time monitoring and exception handling.

31%

Freight forwarding cost saving

Achieved on a global FMCG control tower programme.

10%

Operational efficiency

Released by removing manual rekeying between systems.

+85%

Promotion goods on-time

On a major retail set-up across 80 trade lanes.

See Cargoo on your own lanes.

Book a walkthrough with our control-tower team — we'll model the 4PL set-up around your supply chain.

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